Retail Merchandising Lead: Elevate Customer Experience

Sam's East, Inc.; Colonial Heights (VA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's East, Inc. in Colonial Heights, VA is seeking a retail associate to deliver member service, assist in purchases, and help customers with self-service technology. The role includes stocking, merchandising, and maintaining the sales floor to company standards.

You will participate in safety practices, support Open Door Policy, and assist management with staffing, coaching, and performance feedback. Competitive benefits accompany this position.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging the member and identifying needs and guiding them to self-service technology.
• Assist with stocking, merchandising, and maintaining a clean, organized sales floor.
• Supervise associates, assign duties, train staff, and ensure compliance with policies and procedures.

Skills

Customer service

Team leadership

Job description

Sam's East, Inc. in Colonial Heights, VA is seeking a retail associate to deliver member service, assist in purchases, and help customers with self-service technology. The role includes stocking, merchandising, and maintaining the sales floor to company standards.

You will participate in safety practices, support Open Door Policy, and assist management with staffing, coaching, and performance feedback. Competitive benefits accompany this position.