Customer Experience & Merchandising Associate

The TJX Companies, Inc.; West Lebanon (NH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

TJ Maxx, part of The TJX Companies, Inc., is seeking team members to deliver outstanding customer service in a fast-paced retail environment. You will engage with customers, maintain store presentation, and support various store operations while promoting rewards programs.

Qualified candidates will have strong communication, organizational skills, and the ability to multitask. This role offers a competitive hourly wage and benefits in a dynamic, inclusive team setting.

Qualifications

• Excellent customer service skills are required.
• Willingness to work flexible hours to support business needs.
• Strong communication and organizational abilities with attention to detail.
• Ability to multitask and respond to changing directions.

Responsibilities

• Provide a highly satisfied customer experience.
• Engage with customers and maintain a clean, organized store environment.
• Ring purchases/returns accurately and handle cash according to procedures.
• Promote credit and loyalty programs and follow merchandising standards.
• Prepare merchandise for the sales floor following procedures.
• Support store recovery and maintain safety and cleanliness.
• Assist in loss prevention and shrink reduction initiatives.
• Adhere to labor laws and store policies.
• Assist in other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Ability to lift

Teamwork

Retail experience

Job description

TJ Maxx, part of The TJX Companies, Inc., is seeking team members to deliver outstanding customer service in a fast-paced retail environment. You will engage with customers, maintain store presentation, and support various store operations while promoting rewards programs.

Qualified candidates will have strong communication, organizational skills, and the ability to multitask. This role offers a competitive hourly wage and benefits in a dynamic, inclusive team setting.