Retail Merchandising & Customer Experience Pro

The TJX Companies, Inc.; South Euclid (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

Health & life insurance options

Job summary

The TJX Companies, Inc. operates TJ Maxx, Marshalls, HomeGoods, and more, offering a dynamic retail role focused on delivering exceptional customer experiences. You will help maintain a clean, organized store and support multiple areas as needed.

You will engage customers, promote programs, and participate in safety and loss-prevention efforts while adapting to daily store needs. A strong emphasis on teamwork and attentive service is essential.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports a positive store culture through honesty, integrity, and respect.
• Rings customer purchases/returns and counts change back per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising and follows procedures for the sales floor.
• Prepares merchandise for the floor according to standards.
• Participates in store recovery and maintains cleanliness.
• Provides and accepts feedback and adheres to labor laws and policies.
• Supports shrink reduction goals and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Flexible schedule

Attention to detail

Job description

The TJX Companies, Inc. operates TJ Maxx, Marshalls, HomeGoods, and more, offering a dynamic retail role focused on delivering exceptional customer experiences. You will help maintain a clean, organized store and support multiple areas as needed.

You will engage customers, promote programs, and participate in safety and loss-prevention efforts while adapting to daily store needs. A strong emphasis on teamwork and attentive service is essential.