Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Three Rivers (MI); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The Marshalls store at The TJX Companies, Inc. is seeking team members to deliver exceptional customer experiences, keep the store clean and organized, and support operations across areas as needed.

Ideal candidates will have strong communication, be able to multitask, and work a flexible schedule to meet business needs. This role emphasizes customer service and adherence to policies while promoting loyalty programs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.

Job description

The Marshalls store at The TJX Companies, Inc. is seeking team members to deliver exceptional customer experiences, keep the store clean and organized, and support operations across areas as needed.

Ideal candidates will have strong communication, be able to multitask, and work a flexible schedule to meet business needs. This role emphasizes customer service and adherence to policies while promoting loyalty programs.