Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Gettysburg (Adams County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health/dental/vision benefits

Scholarship program

Job summary

Marshalls at The TJX Companies, Inc. is hiring to deliver exceptional customer experiences in a fast-paced retail environment. You will engage with customers, follow loss prevention and merchandising standards, and support store operations.

Cross-training across departments may occur to meet business needs. You’ll be part of a diverse, collaborative team and eligible for benefits including discount programs, health and retirement options, and opportunities for growth within TJX’s global family

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Flexibility

Job description

Marshalls at The TJX Companies, Inc. is hiring to deliver exceptional customer experiences in a fast-paced retail environment. You will engage with customers, follow loss prevention and merchandising standards, and support store operations.

Cross-training across departments may occur to meet business needs. You’ll be part of a diverse, collaborative team and eligible for benefits including discount programs, health and retirement options, and opportunities for growth within TJX’s global family