Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Orlando (FL); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Healthcare benefits

Paid holidays/vacation/sick

Life insurance

Job summary

Marshalls at The TJX Companies, Inc. in Orlando offers a path to grow your career in a fast-paced off-price retail environment. You will deliver a highly satisfied customer experience, engage with shoppers, and maintain a clean, organized store while following all procedures and safety standards.

The role emphasizes strong communication, teamwork, and adaptability to evolving store needs. Competitive hourly pay, associate discounts, and comprehensive benefits are available to eligible associates.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

Marshalls at The TJX Companies, Inc. in Orlando offers a path to grow your career in a fast-paced off-price retail environment. You will deliver a highly satisfied customer experience, engage with shoppers, and maintain a clean, organized store while following all procedures and safety standards.

The role emphasizes strong communication, teamwork, and adaptability to evolving store needs. Competitive hourly pay, associate discounts, and comprehensive benefits are available to eligible associates.