Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; New Orleans (LA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan contributions

Employee assistance program (EAP)

Sick leave and paid holidays

Bereavement leave

Discounts on baby/child care & cell手机

Pet & legal insurance

Credit union access

Referral bonuses

Job summary

The TJX Companies, Inc. seeks a customer-focused team member to deliver a superior shopping experience in our New Orleans stores.

You will interact with customers, maintain an inviting sales floor, and support store operations while following loss prevention and merchandising standards. Responsibilities include handling purchases, returns, and communicating promotions, with potential cross-training across departments.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfactory customer experience by engaging with customers and upholding customer experience principles.
• Maintains a clean, organized store environment and adheres to operational, merchandise, and loss prevention standards.
• Cross-trained to work in multiple areas to support store needs and business goals.
• Accurately ring purchases, returns, and count change per procedures.
• Promotes credit and loyalty programs and follows merchandising procedures.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multitasking

Adaptability

Teamwork

Job description

The TJX Companies, Inc. seeks a customer-focused team member to deliver a superior shopping experience in our New Orleans stores.

You will interact with customers, maintain an inviting sales floor, and support store operations while following loss prevention and merchandising standards. Responsibilities include handling purchases, returns, and communicating promotions, with potential cross-training across departments.