Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Omaha (NE); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health, dental and vision benefits

Paid holidays

Job summary

The TJX Companies, Inc. in Omaha, NE is seeking a frontline team member to deliver an outstanding customer experience.

You will engage with customers, maintain a clean store environment, and support daily operations across the sales floor while upholding loss prevention and operational standards. The role emphasizes teamwork, adaptability, and a customer-first mindset, with opportunities to promote loyalty programs and participate in store-wide initiatives.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexible schedule

Teamwork

Job description

The TJX Companies, Inc. in Omaha, NE is seeking a frontline team member to deliver an outstanding customer experience.

You will engage with customers, maintain a clean store environment, and support daily operations across the sales floor while upholding loss prevention and operational standards. The role emphasizes teamwork, adaptability, and a customer-first mindset, with opportunities to promote loyalty programs and participate in store-wide initiatives.