Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Miami (FL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Job summary

Marshalls in Miami is seeking team members to deliver a highly satisfied customer experience while supporting store operations. You will engage with customers, uphold merchandising standards, and participate in safety and loss prevention initiatives.

The role requires excellent customer service, flexibility in scheduling, and the ability to multitask in a busy retail setting. Training and opportunities for growth are available within TJX Companies, a Fortune 100 retailer.

Qualifications

• Excellent customer service skills required.
• Willingness to work flexible hours to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask in a fast-paced retail environment.
• Capable of adapting to changes in direction and priorities.
• Ability to lift heavy objects with or without accommodations.
• Collaborates effectively with peers and supervisors.

Responsibilities

• Model and promote exceptional customer experience practices.
• Support a positive store culture with honesty and respect.
• Ring purchases and returns accurately and counts change per procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and process stock for the sales floor.
• Ensure store cleanliness and recover as needed throughout the day.
• Support shrink reduction initiatives and safety awareness.

Skills

Customer service excellence

Flexible scheduling

Strong communication

Organizational skills

Multitasking

Adaptability

Team collaboration

Retail experience

Job description

Marshalls in Miami is seeking team members to deliver a highly satisfied customer experience while supporting store operations. You will engage with customers, uphold merchandising standards, and participate in safety and loss prevention initiatives.

The role requires excellent customer service, flexibility in scheduling, and the ability to multitask in a busy retail setting. Training and opportunities for growth are available within TJX Companies, a Fortune 100 retailer.