Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Eagan (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k)

Bereavement leave

Paid holidays

Health insurance

Credit union

Referral bonuses

Job summary

Marshalls, a brand under The TJX Companies, Inc., is seeking staff to deliver outstanding customer service at our Eagan store. You will engage with customers, uphold store standards, and support operations across the sales floor while promoting loyalty programs and maintaining a clean, organized environment.

The role emphasizes strong communication, multitasking, and the ability to adapt to changing business needs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers.
• Promote credit and loyalty programs.
• Accurately ring customer purchases/returns and count change.
• Maintain merchandising philosophy and follow procedures.
• Process and prepare merchandise for the sales floor per procedures.
• Participate in store recovery and maintain cleanliness and safety.
• Support shrink reduction goals and safety awareness.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Retail experience

Job description

Marshalls, a brand under The TJX Companies, Inc., is seeking staff to deliver outstanding customer service at our Eagan store. You will engage with customers, uphold store standards, and support operations across the sales floor while promoting loyalty programs and maintaining a clean, organized environment.

The role emphasizes strong communication, multitasking, and the ability to adapt to changing business needs.