Retail Merchandising Coordinator - Admin & Analytics

Graceland, Inc.; Memphis (TN); On-site; USD 35,000 - 48,000; Full time

Job summary

Graceland, Inc. in Memphis, TN seeks a full-time Merchandising Administrative Assistant to support merchandising and buying departments across Graceland Retail Stores, ShopGraceland, and The Guest House retail operations.

You will generate weekly forecasts, manage supplier paperwork, maintain systems, and handle ecommerce returns and customer service correspondence. Strong MS Office skills and confidentiality are essential; retail experience is a plus.

Qualifications

• Proficiency in Microsoft Office apps (Excel, Word, PowerPoint, Access).
• Adobe Photoshop experience is a plus.
• Excellent written and verbal communication; detail-oriented and self-motivated.
• Ability to meet deadlines in a fast-paced retail setting; experience a plus.

Responsibilities

• Prepare and print weekly forecasting reports for all areas.
• Prepare supplies for each purchase order and ship them to vendors.
• Maintain items in merchandising and ecommerce system as directed.
• Manage ecommerce returns as per return policy.
• Assist with answering and resolving customer service correspondence from third party call center.
• Maintain loyalty customer database in ecommerce system.
• Maintain sales and inventory tracking spreadsheets as directed.
• Maintain, organize, and file all item, purchase order, receiving, and vendor files.
• Reconcile and code shipping partner’s invoices.
• Code invoices in invoicing system.
• Support merchandising and distribution teams with additional responsibilities as needed/required.

Skills

Microsoft Excel

Microsoft Word

PowerPoint

Customer service

Education

Associates or Bachelor's Degree

Tools

Adobe Photoshop

Access

Job description

Graceland, Inc. in Memphis, TN seeks a full-time Merchandising Administrative Assistant to support merchandising and buying departments across Graceland Retail Stores, ShopGraceland, and The Guest House retail operations.

You will generate weekly forecasts, manage supplier paperwork, maintain systems, and handle ecommerce returns and customer service correspondence. Strong MS Office skills and confidentiality are essential; retail experience is a plus.