Retail Merchandising Associate - Customer Experience Pro

The TJX Companies, Inc.; Eagan (MN); On-site; USD 20,664 - 21,352; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

Smoking cessation assistance

Bereavement leave

401(k) matching for associates

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Eagan, MN is hiring for a part‑time/seasonal store role focused on delivering a highly satisfied customer experience. You will engage with customers, process purchases, promote loyalty programs, and help maintain a clean, organized store environment.

Join a Fortune 100 off-price retailer offering a comprehensive benefits package, flexible scheduling, and opportunities to grow within TJX family stores such as TJ Maxx and Marshalls.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. in Eagan, MN is hiring for a part‑time/seasonal store role focused on delivering a highly satisfied customer experience. You will engage with customers, process purchases, promote loyalty programs, and help maintain a clean, organized store environment.

Join a Fortune 100 off-price retailer offering a comprehensive benefits package, flexible scheduling, and opportunities to grow within TJX family stores such as TJ Maxx and Marshalls.