Retail Merchandising Associate – Customer Experience Leader

The TJX Companies, Inc.; Petoskey (MI); On-site; USD 22,041 - 22,730; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Paid holidays

Paid time off

Job summary

The TJX Companies, Inc. HomeGoods store in Petoskey, MI is seeking a customer-service oriented team member. You will assist customers, ring purchases, process returns, and help maintain clean, organized merchandise on the sales floor.

Strong communication, organization, and a willingness to adapt to changing priorities are essential. This role offers a flexible schedule, competitive pay, and associate discounts as part of a supportive team environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Rings customer purchases/returns and counts change accurately according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising and follows established procedures and standards.
• Prepares merchandise for the sales floor following company procedures.
• Participates in store recovery and maintenance of the sales floor.
• Supports safety and shrink reduction initiatives.
• Adheres to labor laws and policies.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Flexibility

Job description

The TJX Companies, Inc. HomeGoods store in Petoskey, MI is seeking a customer-service oriented team member. You will assist customers, ring purchases, process returns, and help maintain clean, organized merchandise on the sales floor.

Strong communication, organization, and a willingness to adapt to changing priorities are essential. This role offers a flexible schedule, competitive pay, and associate discounts as part of a supportive team environment.