Retail Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Glen Allen (VA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) with company match

Health/dental/vision insurance

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused associate for our Glen Allen, VA store. You will deliver an excellent customer experience, process transactions accurately, and support merchandising and store standards.

You will join a diverse team, promote credit and loyalty programs, maintain a clean sales floor, and participate in safety and loss-prevention efforts. Prior retail or customer service experience is preferred.

Qualifications

• Excellent customer service skills required.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changing priorities.
• Willingness to support business needs with a flexible schedule.

Responsibilities

• Model customer experience practices with customers and teammates.
• Accurately process purchases, returns, and cash handling per procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Maintain store cleanliness and organization; support recovery and safety efforts.
• Assist in various store areas as needed to meet business needs.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Job description

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused associate for our Glen Allen, VA store. You will deliver an excellent customer experience, process transactions accurately, and support merchandising and store standards.

You will join a diverse team, promote credit and loyalty programs, maintain a clean sales floor, and participate in safety and loss-prevention efforts. Prior retail or customer service experience is preferred.