Retail Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Cordova (TN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Cell phone discounts

Credit union

Job summary

The Marshalls team at The TJX Companies, Inc. is seeking individuals to deliver a highly satisfying customer experience across our store. You will engage with customers, maintain a clean environment, and support operating standards, loss prevention, and merchandising procedures.

This role may cross-train across store areas to meet business needs. We value excellent customer service, strong communication, and the ability to multi-task in a fast-paced retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Role models established customer service practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures.
• Promotes credit and loyalty programs.
• Maintains store cleanliness and organized environment; participates in store recovery.
• Supports safety, labor policies, and shrink reduction goals.

Skills

Customer service

Retail experience

Communication

Multi-tasking

Job description

The Marshalls team at The TJX Companies, Inc. is seeking individuals to deliver a highly satisfying customer experience across our store. You will engage with customers, maintain a clean environment, and support operating standards, loss prevention, and merchandising procedures.

This role may cross-train across store areas to meet business needs. We value excellent customer service, strong communication, and the ability to multi-task in a fast-paced retail setting.