Retail Customer Experience & Merchandising Associate

TJX; Phoenix (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

Paid holidays/vacation/sick

Job summary

Marshalls at TJX Companies is seeking a team member to deliver excellent customer service, engage with customers, and maintain a clean, organized store environment. You may be cross-trained to work in multiple areas to support business needs.

Responsibilities include accurately processing purchases and returns, promoting credit and loyalty programs, and upholding merchandising standards while contributing to a positive store culture.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Able to multitask.
• Retail customer experience preferred.

Responsibilities

• Model customer experience practices with internal and external customers.
• Ring customer purchases/returns accurately and counts change back to customer according to procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery and maintain cleanliness of the store.
• Support labor laws, policies, and loss prevention standards.

Job description

Marshalls at TJX Companies is seeking a team member to deliver excellent customer service, engage with customers, and maintain a clean, organized store environment. You may be cross-trained to work in multiple areas to support business needs.

Responsibilities include accurately processing purchases and returns, promoting credit and loyalty programs, and upholding merchandising standards while contributing to a positive store culture.