Retail Merchandise Associate: Customer Experience Champion

The TJX Companies, Inc.; Lancaster (Lancaster County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Job summary

TJ Maxx in Lancaster is accepting applicants for a retail associate role focused on delivering a high-quality customer experience in a fast-paced store environment.

You will ring up purchases, assist customers, and support merchandising and loss-prevention standards while staying organized and responsive to shifting store needs.

Benefits include associate discounts, health-related programs, and a competitive starting wage with opportunities for growth within TJX’s family of brands.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures.
• Promotes credit and loyalty programs and maintains store merchandising standards.
• Initiates and participates in store recovery and keeps the sales floor clean and organized.
• Supports labor laws and safety awareness; assists in shrink reduction programs.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

TJ Maxx in Lancaster is accepting applicants for a retail associate role focused on delivering a high-quality customer experience in a fast-paced store environment.

You will ring up purchases, assist customers, and support merchandising and loss-prevention standards while staying organized and responsive to shifting store needs.

Benefits include associate discounts, health-related programs, and a competitive starting wage with opportunities for growth within TJX’s family of brands.