Retail Merchandise Associate – Customer Experience

The TJX Companies, Inc.; Richmond (VA); Presencial; USD 19.000 - 20.000; Tempo integral

Benefícios oferecidos por esta vaga

Associate discount

401(k) contributions

Health care

Paid holidays

Resumo da vaga

Marshalls, part of The TJX Companies, Inc., in Richmond, VA, is hiring a Customer Experience Associate to engage with customers, maintain a clean, organized store, and support multiple areas as needed to meet business demands. You will model excellent service and contribute to a positive store culture.

The role emphasizes strong communication, attention to detail, and the ability to multitask. Flexible scheduling, physical requirements, and eligibility for benefits are included; starting pay

Qualificações

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsabilidades

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Conhecimentos

Customer service

Flexible schedule

Communication skills

Attention to detail

Multitasking

Adaptability

Team collaboration

Retail experience

Descrição da vaga

Marshalls, part of The TJX Companies, Inc., in Richmond, VA, is hiring a Customer Experience Associate to engage with customers, maintain a clean, organized store, and support multiple areas as needed to meet business demands. You will model excellent service and contribute to a positive store culture.

The role emphasizes strong communication, attention to detail, and the ability to multitask. Flexible scheduling, physical requirements, and eligibility for benefits are included; starting pay