Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Richmond (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

EAP

Smoking cessation

Bereavement

Credit union

Referral bonuses

Child care & cell phone discounts

Job summary

The TJX Companies, Inc. is hiring at our Marshalls Store in Richmond, VA. This role focuses on delivering a superior customer experience, processing transactions, and maintaining a clean, organized sales floor.

You may be cross-trained to support various store areas and must adhere to safety and loss prevention standards. Applicants should have strong customer service skills, the ability to work a flexible schedule, and good communication.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Greet customers and assist with purchases and returns.
• Ring purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs to customers.
• Maintain store cleanliness and organize merchandise on the floor.
• Support safety, loss prevention and store recovery as needed.
• Cross-train in multiple store areas to support business needs.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Teamwork

Lifting heavy objects

Job description

The TJX Companies, Inc. is hiring at our Marshalls Store in Richmond, VA. This role focuses on delivering a superior customer experience, processing transactions, and maintaining a clean, organized sales floor.

You may be cross-trained to support various store areas and must adhere to safety and loss prevention standards. Applicants should have strong customer service skills, the ability to work a flexible schedule, and good communication.