Retail Merchandiser & Customer Experience Pro

The TJX Companies, Inc.; Virginia; On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

Marshalls in Henrico, VA is hiring a customer-oriented team member to deliver a high-quality shopping experience. You will assist customers, process transactions, and participate in store maintenance and merchandising tasks.

This role supports a fast-paced retail environment at TJX’s Marshalls store. Starting pay falls in the USD 13.50 to 14.00 per hour range, with opportunities for benefits and growth within TJX’s broad family of brands.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Maintain a clean, organized store environment and follow operating procedures.
• Ring purchases/returns and process payments accurately.
• Promote credit and loyalty programs.
• Support store merchandising and recovery throughout the day.
• Adhere to labor laws, safety, and loss prevention standards.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Physical ability

Job description

Marshalls in Henrico, VA is hiring a customer-oriented team member to deliver a high-quality shopping experience. You will assist customers, process transactions, and participate in store maintenance and merchandising tasks.

This role supports a fast-paced retail environment at TJX’s Marshalls store. Starting pay falls in the USD 13.50 to 14.00 per hour range, with opportunities for benefits and growth within TJX’s broad family of brands.