Retail Member Services Team Lead

Sam's West, Inc.; Flagstaff (AZ); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Life insurance

Job summary

Walmart (Sam's Club) in Flagstaff, AZ seeks a supervisor to assist management by assigning duties, training associates, and guiding member service approaches to resolve issues per company guidelines. You will promote memberships, help customers, and oversee front-end operations at the Flagstaff club.

The role emphasizes supervising a front-end team, cash handling, and driving member engagement while supporting recruiting, scheduling, and coaching efforts.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates in assigned area, training and guiding processes
• Provide member service by addressing needs and assisting with purchases
• Process memberships, upgrades and credit accounts, and participate in recruiting and scheduling

Skills

Front-end supervision

Customer service

Retail experience

Cash handling

Job description

Walmart (Sam's Club) in Flagstaff, AZ seeks a supervisor to assist management by assigning duties, training associates, and guiding member service approaches to resolve issues per company guidelines. You will promote memberships, help customers, and oversee front-end operations at the Flagstaff club.

The role emphasizes supervising a front-end team, cash handling, and driving member engagement while supporting recruiting, scheduling, and coaching efforts.