Retail Media Ops Specialist - Tooling & Process Lead

Dentsu Aegis Network Ltd.; Chicago (IL); On-site; USD 54,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401k

PTO

Paid holidays

Job summary

Dentsu in New York seeks a Senior Associate to support day-to-day Retail Media Operations, lead technical implementation of tools, and optimize workflows across accounts. You will coordinate with vendors and internal teams, maintain documentation, and drive process improvements to ensure compliant and efficient campaign operations.

The role emphasizes hands-on operations, testing new tools, and building training materials.

Qualifications

• 1-2 years hands-on experience in retail media operations, campaign execution, or ad operations roles (Amazon Ads, Walmart Connect, Target+, or similar platforms)
• Proficiency in Excel and Google Sheets for operational tracking, reporting, and data analysis
• Understanding of retail media operations, platform requirements, and campaign trafficking best practices
• Bachelor's degree or equivalent professional experience
• High level of accuracy, attention to detail, and organizational skills
• Technical aptitude and willingness to learn new platforms, tools, and systems quickly
• Keen troubleshooting and problem-solving abilities related to retail media operations and technical issues

Responsibilities

• Managing operational workflows and processes across retail media accounts
• Troubleshooting operational issues and escalating complex problems appropriately
• Maintaining documentation and operational standards
• Coordinating with technology vendors, internal stakeholders, and end-users on tool rollouts
• Testing and validating new tools before team-wide implementation
• Creating and maintaining training documentation and process guides for new tools
• Maintain and optimize operational processes and dashboards
• Communicate process updates to relevant teams
• Track and report on operational KPIs and metrics
• Collaborate across planning, execution, and analytics teams

Skills

Retail media operations

Excel

Google Sheets

Problem-solving

Communication

Education

Bachelor's degree

Tools

Excel

Google Sheets

Job description

Dentsu in New York seeks a Senior Associate to support day-to-day Retail Media Operations, lead technical implementation of tools, and optimize workflows across accounts. You will coordinate with vendors and internal teams, maintain documentation, and drive process improvements to ensure compliant and efficient campaign operations.

The role emphasizes hands-on operations, testing new tools, and building training materials.