Retail Manager in Training: Lead, Learn, Grow

Internal Job Board; Sarasota (FL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Store atmosphere

50% product discount

Growth from within

Entrepreneurial culture

Job summary

Lush North America is seeking a Manager in Training in Sarasota, FL to support store leadership, deliver exceptional customer experiences, and drive sales while upholding our brand values of ethical sourcing and sustainability.

As MIT, you will work under the Store Manager to ensure operational excellence, staff development, and adherence to company standards; the role offers growth opportunities and a dynamic, inclusive team environment.

Qualifications

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills
• Excellent analytical, critical thinking and troubleshooting skills
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Responsibilities

• Customer Service: exceed daily sales goals with a unique customer experience
• Building the Brand: educate customers on brand values and ethical commitments
• Product Passion: deepen product knowledge and recommend products
• Driving Sales: monitor metrics, budgets and reports to drive profitability
• Lead Fearlessly: support team on the sales floor and motivate for targets
• Grow Talent: develop staff through coaching and feedback
• Be Real: communicate needs and feedback to leaders and adapt to business needs
• Live with Purpose: engage staff to reflect brand values
• Recruitment and Selection: assist staffing through local networks
• Staff Development: collaborate on engagement, retention and performance

Skills

Retail management

Communication

Analytical thinking

Time management

Customer service

Skincare knowledge

Flexibility

Tools

Excel

Microsoft Office

Job description

Lush North America is seeking a Manager in Training in Sarasota, FL to support store leadership, deliver exceptional customer experiences, and drive sales while upholding our brand values of ethical sourcing and sustainability.

As MIT, you will work under the Store Manager to ensure operational excellence, staff development, and adherence to company standards; the role offers growth opportunities and a dynamic, inclusive team environment.