Assistant Manager: Lead Retail Experience & Growth

Lush Fresh Handmade Cosmetics North America; Florida; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Employee discount 50%

Growth opportunities within the brand

Entrepreneurial store environment

Inside opportunities for advancement

Job summary

Lush North America is hiring an Assistant Manager in Sarasota, FL. This role supports the Shop Manager to deliver exceptional customer experiences, lead staff, and manage daily operations in a fast-paced cosmetics retail environment.

You will drive sales, maintain brand standards, and mentor a diverse team while embracing Lush values of ethical sourcing, sustainability, and community engagement. Grow with a company that promotes from within.

Qualifications

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills
• Excellent analytical, critical thinking and troubleshooting skills
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours including holidays, evenings and weekends

Responsibilities

• Sales & Customer Experience: exceed daily sales goals and provide unique customer experiences; educate customers on brand values and product features; make informed product recommendations; drive profitable results.
• Team Leadership: support the team on the floor, remove obstacles, coach and develop staff, recruit and succession planning.
• Operational Excellence: enforce store standards for opening/closing, product integrity, safety; manage stock and inventory; maintain visuals and merchandising; schedule staff for peak times.

Skills

Retail management

Customer service

Team leadership

Sales analytics

Communication

Time management

Tools

Excel

Microsoft Suite

Job description

Lush North America is hiring an Assistant Manager in Sarasota, FL. This role supports the Shop Manager to deliver exceptional customer experiences, lead staff, and manage daily operations in a fast-paced cosmetics retail environment.

You will drive sales, maintain brand standards, and mentor a diverse team while embracing Lush values of ethical sourcing, sustainability, and community engagement. Grow with a company that promotes from within.