Retail Manager/Buyer

CarMax; Westborough (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading company in the retail automotive industry is seeking a Buyer-in-Training to manage their used car inventory. This entry-level position involves a comprehensive training program focusing on vehicle appraisal, market analytics, and customer service. The role requires strong communication and decision-making skills, as well as the ability to work in a fast-paced environment. Candidates must be flexible with work hours and possess a valid Driver’s License.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Qualifications

• Ability to make independent judgments on vehicle purchases.
• Demonstrate successful communication skills with customers.
• Analyze market data and make quick decisions.

Responsibilities

• Evaluate and negotiate market prices for vehicles.
• Conduct vehicle appraisal offers and coordinate auctions.
• Deliver exceptional customer service and collaborate with teams.

Skills

Communication

Market Analysis

Negotiation

Decision Making

Job description

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6067 - Westborough - 170 Turnpike Road, Westborough, Massachusetts, 01581

CarMax, the way your career should be!

General Summary:

The Buyer-in-Training (BIT) position is the required entry-level position into CarMax’s Merchandising department. Under general supervision, BITs are responsible for acquiring and managing CarMax’s extensive used car inventory through the successful completion of Customer appraisal assessments

and appraisal offers, coordinating on-site Wholesale Auctions, and attending various regional auctions as assigned. BITs will spend approximately 4-6 months completing a comprehensive training program under the supervision of a Manager that educates them on vehicle basics, market analytics, and

offsite behaviors.

Principle Duties and Responsibilities:

• Ability to independently evaluate and negotiate current market prices, understand and assess vehicle damage and subsequent costs involved, and make financially sound purchasing and pricing decisions for the company through customer assessments and offers, offsite auctions, or online venues.
• Conduct vehicle appraisal offers, coordinate on-site Wholesale Auctions, and attend offsite auctions as assigned.
• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information.
• Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.
• Support the execution and sustainment of new store procedures, processes, and technology platforms.
• Utilize technology to effectively collaborate with team members at other locations.
• Execute initiatives and fundamentals, including Offer Role and Offsite.
• Successfully complete the Buyer-in-Training program.

Qualifications:

Work requires ability to:

• Make independent judgments regarding important business decisions involving the purchase and pricing of CarMax’s vehicle inventory.
• Demonstrate successful communications skills with both internal and external Customers. This entails speaking and listening effectively during interactions with our retail and wholesale Customers, external vendors, and interactions with store Associates in group and individual settings.
• Analyze market data and complete paperwork accurately while making quick, confident decisions.
• Demonstrate a proven track record of successful Associate Development for self and others through achievement-oriented goal setting, career planning, and focused execution.
• Be a champion for change in a team-oriented environment.
• Multi-task in a high-energy, fast-paced work environment.
• Position requires a valid Driver’s License..

Requirements:

• Flexibility to work in an indoor/outdoor environment, ability to walk or stand for long periods of time and be able to work in any inclement weather condition for several hours.
• Flexible work hours with shifts that may include nights, weekends, holidays, and overnight travel within a scheduled 40-hour workweek (8-hour workday).
• Wear CarMax clothing (acquired through the company) always while working in the stores and maintain a professional appearance in accordance with the Standards of Professional Appearance Policy for Offsite and Auction attendance while working at Offsite Auctions.
• Adhere to all CarMax policies and procedures, including, but not limited to, the Code of Business Conduct, Culture of Integrity Policy, Asset Protection, EH&S (Environmental Health & Safety), and Standards of Professional Appearance Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability, and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the Associate or CarMax. This at-will employment relationship will remain in effect throughout an Associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the Associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Purchasing

• Industries

  Retail

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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