Retail Manager

Maple Premier Group; Philadelphia (Philadelphia County); On-site; USD 45,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Performance bonuses

Professional development opportunities

Job summary

Maple Premier Group seeks an experienced Retail Manager in Philadelphia, PA for a full-time role. You will oversee operations, manage a team, and ensure customer satisfaction. Salary ranges from $45,000 to $57,034 annually.

Benefits may include health insurance, retirement plans, and paid time off. A bachelor's degree in business or related field and at least 3 years retail management experience are required. Strong leadership and inventory skills are essential.

Qualifications

• Bachelor's degree in Business, Retail Management, or a related field.
• Minimum of 3 years of experience in retail management, preferably in wholesale or distribution.
• Strong leadership and communication skills.
• Proven ability to manage a team and drive sales performance.
• Knowledge of retail software and inventory management systems.
• Experience with budgeting and financial reporting.
• Excellent problem-solving and decision-making skills.
• Ability to work well under pressure and meet tight deadlines.

Responsibilities

• Oversee daily store operations and ensure compliance with company policies and procedures.
• Manage a team of retail associates, providing training, coaching, and performance evaluations.
• Maintain high sales performance and profitability targets.
• Ensure accurate stock levels and efficient inventory management.
• Resolve customer complaints and maintain a positive shopping experience.
• Collaborate with cross-functional teams to drive store performance and customer satisfaction.
• Monitor and report sales and inventory data to management.
• Participate in store improvement initiatives and implement changes as needed.

Skills

Leadership

Communication

Education

Bachelor's degree in Business/Retail Management

Tools

Retail software

Inventory management systems

Job description

Maple Premier Group seeks an experienced Retail Manager in Philadelphia, PA, for a full-time role. You'll oversee operations, manage a team, and ensure customer satisfaction. Salary ranges from $45,000 to $57,034.

Daily tasks include managing inventory by counting stock, restocking shelves, and ordering supplies, as well as training staff on product knowledge, customer service, and operational procedures. You'll handle customer inquiries by providing information about products, answering questions, and assisting with purchases, while also resolving issues such as product defects, pricing discrepancies, and customer complaints. Additionally, you'll maintain store organization by ensuring cleanliness, arranging displays, and managing returns. Performance metrics such as sales targets, customer satisfaction scores, and inventory turnover rates will be tracked and reported to assess your effectiveness and identify areas for improvement.

Work alongside a retail team in a bustling Philadelphia store. Collaborate with regional managers and the corporate office. The workplace is in Philadelphia, PA, with a focus on customer service.

Compensation includes a base salary of $45,000 to $57,034. Benefits may include health insurance, retirement plans, and paid time off. Performance bonuses and professional development opportunities are available.

Requirements include a bachelor's degree in business or related field. Previous retail management experience is necessary. Strong communication and leadership skills are required. Knowledge of inventory management systems is preferred.

Responsibilities:

• Oversee daily store operations and ensure compliance with company policies and procedures.
• Manage a team of retail associates, providing training, coaching, and performance evaluations.
• Maintain high sales performance and profitability targets.
• Ensure accurate stock levels and efficient inventory management.
• Resolve customer complaints and maintain a positive shopping experience.
• Collaborate with cross-functional teams to drive store performance and customer satisfaction.
• Monitor and report sales and inventory data to management.
• Participate in store improvement initiatives and implement changes as needed.

Qualifications:

• Bachelor's degree in Business, Retail Management, or a related field.
• Minimum of 3 years of experience in retail management, preferably in wholesale or distribution.
• Strong leadership and communication skills.
• Proven ability to manage a team and drive sales performance.
• Knowledge of retail software and inventory management systems.
• Experience with budgeting and financial reporting.
• Excellent problem-solving and decision-making skills.
• Ability to work well under pressure and meet tight deadlines.