Store Manager

JMJ PHILLIP; Pennsauken Township (NJ); On-site; USD 100,000 - 110,000; Full time

Job summary

JMJ PHILLIP is seeking a Store Manager to oversee daily operations, drive sales, and deliver an exceptional customer experience. The role leads the store team, maintains standards, manages inventory, and steers financial performance from a hands-on standpoint.

The position emphasizes leadership, efficient workflows, and policy compliance within a dynamic retail environment in Pennsauken, NJ. Competitive compensation is offered with potential for growth.

Qualifications

• Proven experience in retail, store management, or a related leadership role.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to drive sales and manage store performance.
• Strong organizational and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with standard business and retail management systems.

Responsibilities

• Oversee daily store operations and ensure efficient workflows.
• Maintain high standards for store presentation, safety, and customer service.
• Recruit, train, coach, and develop store employees.
• Create schedules and manage staffing needs.
• Drive sales and profitability through effective store management.

Skills

Leadership

Communication

Interpersonal skills

Problem-solving

Organizational skills

Staff management

Education

Retail management certification

Customer service certification

Tools

Retail management software

Job description

We are seeking an experienced and results-driven Store Manager to oversee daily store operations, drive sales performance, and ensure an exceptional customer experience. This role will be responsible for leading the store team, maintaining operational standards, managing inventory, and achieving business objectives.

Position Responsibilities

Store Operations

• Oversee daily store operations and ensure efficient workflows.
• Maintain high standards for store presentation, safety, and customer service.
• Ensure company policies and operational procedures are consistently followed.

Team Leadership

• Recruit, train, coach, and develop store employees.
• Create schedules and effectively manage staffing needs.
• Set performance expectations and provide ongoing feedback and support.

Sales & Customer Experience

• Drive sales and profitability through effective store management.
• Monitor sales performance and implement strategies to achieve targets.
• Build strong customer relationships and resolve customer concerns professionally.

Inventory Management

• Oversee inventory levels, product availability, and replenishment.
• Monitor inventory accuracy and minimize losses and waste.
• Coordinate with relevant teams to address inventory and supply needs.

Financial & Performance Management

• Monitor store budgets, expenses, and financial performance.
• Analyze key performance indicators and identify opportunities for improvement.
• Implement initiatives to improve operational efficiency and profitability.

Prerequisites

• Proven experience in retail, store management, or a related leadership role.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to drive sales and manage store performance.
• Strong organizational and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with standard business and retail management systems.

Certifications (Preferred, but not Required)

• Retail management or leadership certification.
• Customer service or sales-related certification.
• Relevant business or management training.

What the Role Offers

• Competitive salary range of $100,000-$110,000 annually.
• Leadership opportunity with responsibility for store operations and team performance.
• Opportunity to drive sales, improve operational efficiency, and develop employees.
• A dynamic environment with opportunities for professional growth.

Why Pennsauken?

Pennsauken offers a strong retail and commercial environment with access to a broad customer base and surrounding markets. Its proximity to major transportation routes and nearby metropolitan areas provides opportunities for strong store traffic, business growth, and operational development.