Retail Manager

Horizon East Solutions; Cincinnati (OH); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Job summary

Horizon East Solutions in Cincinnati, OH, is seeking a Retail Manager to oversee daily store operations and customer service. The role manages staff, inventories, and policies to ensure a high standard of service.

Training and leadership responsibilities support growth and customer satisfaction. The position is full-time with a competitive salary range and a comprehensive benefits package, including health insurance, paid time off, and a 401(k) plan.

Qualifications

• 2-5 years of hands-on retail management experience.
• Strong leadership and communication skills.
• Bachelor's degree preferred but not required; relevant experience accepted.

Responsibilities

• Oversee daily store operations, including staff scheduling, inventory management, and sales targets.
• Foster a positive and productive work environment to enhance employee morale and performance.
• Implement and monitor marketing strategies to boost sales and customer engagement.
• Resolve customer complaints and maintain high standards of service.
• Conduct regular store audits to identify areas for improvement and implement corrective actions.

Skills

Staff scheduling

Inventory management

Customer service

Sales targets

Leadership

Communication

Marketing strategies

POS systems

Retail software

Team motivation

Education

Bachelor's degree in Business Administration, Retail Management, or related field

Tools

POS systems

Retail software

Job description

Horizon East Solutions, a retail company in Cincinnati, OH, seeks a Retail Manager to oversee operations and customer service. This full-time position offers a salary range of $30,000 to $41,041 and is available until November 23, 2026.

The Retail Manager will manage daily operations, including inventory, staff scheduling, and customer service. Tasks include resolving customer complaints, training staff, and ensuring store policies are followed.

The Retail Manager will work with a team of 10-15 employees in a 10,000 sq ft store in Cincinnati, OH. The workplace is modern with a focus on customer satisfaction.

The salary range for this position is between $30,000 and $41,041 per year, providing a competitive base compensation.

In addition to the base salary, employees are eligible for a comprehensive benefits package that includes health insurance, which covers medical, dental, and vision care.

The benefits also encompass paid time off, allowing employees to take vacations, sick days, and personal days.

Furthermore, a 401(k) plan is available, enabling employees to save and invest a portion of their earnings for retirement.

Applicants seeking this position must possess 2-5 years of hands-on retail management experience, demonstrating a proven track record of successfully overseeing retail operations, managing staff, and driving sales growth. Strong leadership skills are essential, including the ability to motivate and inspire a team, make strategic decisions, and handle high-pressure situations. Excellent communication abilities are also crucial, as the role requires effective interaction with customers, vendors, and other stakeholders. A degree in business administration, retail management, or a related field is preferred, but not mandatory, as relevant experience and skills can compensate for a lack of formal education.

• Oversee daily store operations, including staff scheduling, inventory management, and sales targets.
• Foster a positive and productive work environment to enhance employee morale and performance.
• Implement and monitor marketing strategies to boost sales and customer engagement.
• Resolve customer complaints and maintain high standards of service.
• Conduct regular store audits to identify areas for improvement and implement corrective actions.
• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 3 years of experience in retail management, preferably in a similar industry.
• Proven track record of meeting and exceeding sales targets.
• Strong leadership and communication skills.
• Familiarity with retail software and POS systems.