Retail Operations Manager | Team Leadership & Sales Growth

Horizon East Solutions; Cincinnati (OH); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Job summary

Horizon East Solutions in Cincinnati, OH, is seeking a Retail Manager to oversee daily store operations and customer service. The role manages staff, inventories, and policies to ensure a high standard of service.

Training and leadership responsibilities support growth and customer satisfaction. The position is full-time with a competitive salary range and a comprehensive benefits package, including health insurance, paid time off, and a 401(k) plan.

Qualifications

• 2-5 years of hands-on retail management experience.
• Strong leadership and communication skills.
• Bachelor's degree preferred but not required; relevant experience accepted.

Responsibilities

• Oversee daily store operations, including staff scheduling, inventory management, and sales targets.
• Foster a positive and productive work environment to enhance employee morale and performance.
• Implement and monitor marketing strategies to boost sales and customer engagement.
• Resolve customer complaints and maintain high standards of service.
• Conduct regular store audits to identify areas for improvement and implement corrective actions.

Skills

Staff scheduling

Inventory management

Customer service

Sales targets

Leadership

Communication

Marketing strategies

POS systems

Retail software

Team motivation

Education

Bachelor's degree in Business Administration, Retail Management, or related field

Tools

POS systems

Retail software

Job description

Horizon East Solutions in Cincinnati, OH, is seeking a Retail Manager to oversee daily store operations and customer service. The role manages staff, inventories, and policies to ensure a high standard of service.

Training and leadership responsibilities support growth and customer satisfaction. The position is full-time with a competitive salary range and a comprehensive benefits package, including health insurance, paid time off, and a 401(k) plan.