Retail Loss Prevention Pro — Investigations & Safety

The TJX Companies, Inc.; Milpitas (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Job summary

Marshalls at The TJX Companies, Milpitas, CA is seeking a Store Loss Prevention Associate to support safety programs, deter theft, and maintain positive relationships with Store Management. You will observe, apprehend when appropriate, and participate in investigations in partnership with management.

You will handle shoplifting guidelines, communicate with associates, complete paperwork accurately, and help meet shrink reduction goals while keeping a safe, customer-friendly environment.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.

Skills

Customer service

Communication

Observation

Investigative skills

Job description

Marshalls at The TJX Companies, Milpitas, CA is seeking a Store Loss Prevention Associate to support safety programs, deter theft, and maintain positive relationships with Store Management. You will observe, apprehend when appropriate, and participate in investigations in partnership with management.

You will handle shoplifting guidelines, communicate with associates, complete paperwork accurately, and help meet shrink reduction goals while keeping a safe, customer-friendly environment.