Loss Prevention Investigator – Protect & Deter Shrink

The TJX Companies, Inc.; Springfield (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation support

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. seeks a Loss Prevention Associate at Marshalls in Springfield, IL to support safety programs and deter theft. You will work with store management to maintain shrink reduction, document incidents, and ensure compliance with policies.

The role requires strong communication, quick judgment, and flexibility to meet business needs. 0–2 years of retail or security experience is preferred and a customer-service mindset is essential.

Qualifications

• Excellent communication and sound judgment.
• Basic computer skills required.
• Able to manage time effectively and respond to changing situations.
• Investigative thinking and analytical skills are essential.
• 0–2 years retail or security experience preferred.

Responsibilities

• Completes daily tasks for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within policy guidelines and communicates with associates about shrink initiatives.
• Identifies and resolves internal and external theft.

Skills

Communication skills

Judgment

Basic computer skills

Time management

Investigative skills

Retail or security experience

Job description

The TJX Companies, Inc. seeks a Loss Prevention Associate at Marshalls in Springfield, IL to support safety programs and deter theft. You will work with store management to maintain shrink reduction, document incidents, and ensure compliance with policies.

The role requires strong communication, quick judgment, and flexibility to meet business needs. 0–2 years of retail or security experience is preferred and a customer-service mindset is essential.