Retail Loss Prevention Investigator

The TJX Companies, Inc.; West Virginia; On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Job summary

The TJX Companies, Inc. is hiring for a Store Loss Prevention role in Raleigh, NC. You will perform daily loss prevention tasks, maintain relationships with store management, and conduct apprehensions within policy.

The position emphasizes integrity, safety, and customer service across TJ Maxx stores in a dynamic retail environment. Ideal candidates have 0–2 years of retail or security experience, strong communication, and adaptability.

Qualifications

• 0-2 years retail or security experience.
• Strong communication and judgment essential.
• Basic computer literacy required.
• Ability to adapt to changing priorities.
• Integrity and discretion in handling evidence.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

Skills

Communication skills

Basic computer skills

Time management

Investigative skills

Adaptability

Team player

Flexible schedule

Job description

The TJX Companies, Inc. is hiring for a Store Loss Prevention role in Raleigh, NC. You will perform daily loss prevention tasks, maintain relationships with store management, and conduct apprehensions within policy.

The position emphasizes integrity, safety, and customer service across TJ Maxx stores in a dynamic retail environment. Ideal candidates have 0–2 years of retail or security experience, strong communication, and adaptability.