Retail Loss Prevention Investigator

The TJX Companies, Inc.; Worcester (MA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays

Job summary

TJ Maxx is seeking a Store Loss Prevention team member in Worcester, MA. The role focuses on daily loss prevention tasks, safety programs, and collaboration with Store Management to deter theft and maintain a secure store environment.

Responsibilities include apprehensions within policy, surveillance participation, and accurate paperwork. The position requires 0–2 years in retail or security, strong communication, and flexibility in scheduling.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative/analytical skills.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.

Skills

Communication skills

Computer skills

Time management

Investigative skills

Adaptability

Teamwork

Flexibility

Retail experience

Security awareness

Job description

TJ Maxx is seeking a Store Loss Prevention team member in Worcester, MA. The role focuses on daily loss prevention tasks, safety programs, and collaboration with Store Management to deter theft and maintain a secure store environment.

Responsibilities include apprehensions within policy, surveillance participation, and accurate paperwork. The position requires 0–2 years in retail or security, strong communication, and flexibility in scheduling.