Customer-Experience Merchandising & Store Associate

The TJX Companies, Inc.; Lake Forest (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k)

Medical/dental/vision

Paid holidays/vacation/sick

HSA

Life insurance

Short/long term disability

Scholarship program

Job summary

The TJX Companies, Inc. operates HomeGoods in Lake Forest, CA. This role delivers a highly satisfied customer experience by engaging with shoppers, maintaining a clean store, and following standards. If you have strong communication, multitasking, and the ability to lift heavy objects, you will fit in.

We offer benefits such as associate discount, 401(k), healthcare, and paid time off. Join a Fortune 100 company and the world’s leading off-price retailer.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Flexible schedule

Communication skills

Multitasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. operates HomeGoods in Lake Forest, CA. This role delivers a highly satisfied customer experience by engaging with shoppers, maintaining a clean store, and following standards. If you have strong communication, multitasking, and the ability to lift heavy objects, you will fit in.

We offer benefits such as associate discount, 401(k), healthcare, and paid time off. Join a Fortune 100 company and the world’s leading off-price retailer.