Retail Loss Prevention Associate II – Frontline Customer Care

The TJX Companies, Inc.; Boston (MA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

TJ Maxx in Boston, MA is hiring a Loss Prevention associate to deter theft and protect the store. You will wear a body worn camera, greet customers, and support store management while maintaining the front-area presence and following safety procedures.

Requires 0–2 years in retail or security, strong verbal and written communication, and sound judgment. You’ll work with store teams to ensure a safe shopping environment and a positive customer experience, with benefits and competitive pay.

Qualifications

• 0–2 years retail or security experience.
• Ability to greet customers professionally and courteously.
• Adherence to store policies and safety procedures.

Responsibilities

• Maintains a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review Store Emergency Response Guide and wear a Body Worn Camera.
• Greet customers appropriately and refer inquiries to management or customer service.
• Observe and report suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep of the store with management.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stamina

Job description

TJ Maxx in Boston, MA is hiring a Loss Prevention associate to deter theft and protect the store. You will wear a body worn camera, greet customers, and support store management while maintaining the front-area presence and following safety procedures.

Requires 0–2 years in retail or security, strong verbal and written communication, and sound judgment. You’ll work with store teams to ensure a safe shopping environment and a positive customer experience, with benefits and competitive pay.