Retail Lending Admin & Operations Coordinator

F&M Bank - Archbold, OH; Fort Wayne (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Notary Public Commission

Valid driver's license

Federal NMLS

Job summary

F&M Bank seeks an Administrative and Loan Support role in the Retail Lending Department to assist Senior Retail Lending Manager. Responsibilities include handling disclosures, documentation, and coordinating with Home Loan Originators and consumers.

Candidate will support loan processing tasks, maintain records, and help ensure turn-time milestones are met. Notary, driving, and compliance with bank policies are required.

Qualifications

• Education: High school diploma or GED and 2–4 years related experience, or equivalent.
• Language: Ability to read, analyze, and interpret business materials and to communicate effectively in writing.
• Math: Ability to perform basic math operations including rates and percentages.

Responsibilities

• Assist Home Loan Originators by collecting, scanning and sorting initial disclosures and required documentation.
• Assist Home Loan Originators with pulling credit, running AUS, and submitting files.
• Complete Home Loan checklists and ATR/QM worksheets.
• Monitor and manage loan pipeline and communicate updates to all parties (HLO, Borrower, Realtors, Title Company, etc).
• Respond to inquiries from management and co-workers in a timely manner.
• Monitor and update loan rates and pull T-Bill weekly.
• Quote Home Loan and Consumer Loan payoffs.
• Monitor and assign loan applications submitted through F&M website.
• Generate Adverse Action Notices for denied home loans and monitor denials with counteroffers.
• Prepare reports for Senior Retail Lending Manager.
• Ensure timely follow-up on maturing loans via BNControl and notifications to Loan Officers and Asset Recovery.
• Assist in material and documentation for retail lending events and training sessions.
• Assist in Consumer Lending processes and act as a go-to for help.
• Assist in loan policy updates and Consumer Loan Guide changes.
• Create content and presentations for monthly Consumer Loan Connection calls.

Education

High school diploma or GED

Two to four years related experience

Job description

F&M Bank seeks an Administrative and Loan Support role in the Retail Lending Department to assist Senior Retail Lending Manager. Responsibilities include handling disclosures, documentation, and coordinating with Home Loan Originators and consumers.

Candidate will support loan processing tasks, maintain records, and help ensure turn-time milestones are met. Notary, driving, and compliance with bank policies are required.