Loan Administration Representative

Fidelity Bank; Scranton (Lackawanna County); On-site; USD 42,000 - 72,000; Full time

Job summary

Fidelity Bank in Scranton, PA is seeking a Loan Administration Representative to support onboarding, processing, and maintenance of loans and leases. The role requires a solid background in commercial loan administration and a strong grasp of compliance obligations, including HMDA, CRA, and ECOA considerations.

Successful candidates will work across departments to ensure timely, accurate documentation and reporting, supporting Fidelity Bank’s customer-centric service model and risk management

Qualifications

• Minimum 3 years of commercial loan administration experience.
• Strong understanding of loan operations, compliance requirements, and collateral documentation.

Responsibilities

• Onboard loans and leases to the appropriate systems and perform post‑onboarding reviews.
• Assist with commercial loan processing and documentation.
• Monitor collateral documentation and loan file completeness; generate required reports and correspondence.
• Collaborate across departments to support risk management and ensure compliance with applicable requirements.

Skills

Commercial loan administration

Loan operations

Compliance knowledge

Job description

Job Details

Job Location: Scranton, PA 18503, Who We Are: Founded in 1902, we have grown to meet the expanding financial needs of the communities we serve. Recognized both regionally and nationally for our exceptional client experience, we are an industry leader—embracing technology and continuously adding new products to best serve our clients.

Why Work at Fidelity?

For over a decade, Fidelity Bank has been ranked among the area’s top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision is to be the best bank for the community. In 2025, our bankers contributed more than 6,200 hours of volunteer service and helped donate over $1.6 million to nonprofit organizations across our markets. We're looking to hire top talent to join us in serving our community partners.

Job Description

The Loan Administration Representative supports Fidelity Bank’s Loan Administration and Loan Booking functions by ensuring timely and accurate onboarding, processing, coordination, and maintenance of loans, leases, and related files. This role requires at least three years of commercial loan administration experience in a banking environment, along with a strong understanding of loan operations, compliance requirements, and collateral documentation. Primary Responsibilities being the onboard loans and leases to the appropriate systems and post‑onboarding reviews. The representative assists with commercial loan processing and documentation, monitoring collateral documentation and loan file completeness as well as generate required reports and correspondence. Working collaboratively across departments, the Representative promotes an efficient flow of information, supports risk management efforts, and helps ensure compliance with applicable requirements, including HMDA, CRA, and ECOA. The role also requires a high level of service aligned with Fidelity Bank’s client experience standards.

Fidelity Discount & Deposit Bank is an Equal Opportunity Employer. We comply with all applicable federal, state, and local EEO laws, including OFCCP guidelines.