Retail Leader: Assistant General Manager — Grow & Drive Sales

SCI VICTRA; Cedar Rapids (IA); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

401K Match

Tuition Reimbursement

50% off Verizon Service

Job summary

Victra is hiring an Assistant General Manager in Cedar Rapids, IA to lead a store team and drive sales targets while delivering outstanding customer experiences. You will mentor sales specialists, manage daily operations, and ensure store standards, merchandising, and compliance.

The role emphasizes leadership, talent development, and financial accountability, with a focus on coaching, scheduling, and optimizing guest interactions to achieve store goals and metrics.

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.

Responsibilities

• Talent Management — Selecting, hiring, and developing the best talent.
• Results Driven — Owning your numbers and the store's commitments.
• Customer Focus — Delighting customers through hands-on leadership.
• Relationship Building — Earning commitment from your team and peers.
• Change Management — Championing improvement in your store.
• Strategic Thinking — Setting goals aligned to the business.
• Inspirational Leadership — Leading through confidence and expertise.

Skills

Customer service experience

Leadership experience

Sales leadership

Interviewing skills

Education

High school diploma or GED

Job description

Victra is hiring an Assistant General Manager in Cedar Rapids, IA to lead a store team and drive sales targets while delivering outstanding customer experiences. You will mentor sales specialists, manage daily operations, and ensure store standards, merchandising, and compliance.

The role emphasizes leadership, talent development, and financial accountability, with a focus on coaching, scheduling, and optimizing guest interactions to achieve store goals and metrics.