Retail Lead — Store Ops & Customer Experience

salvarmycareers; New Haven (IN); On-site; USD 25,623,000 - 27,552,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Professional development and growth

Job summary

The Salvation Army is seeking a dedicated Lead Store Sales Associate to support the store management team in New Haven, Indiana. This part-time role focuses on efficient store operations, strong customer service, and advancing the mission through daily retail activities.

Responsibilities include sales, banking, inventory management, and maintaining appealing displays. Training is provided to develop register skills, leadership, and professional growth within a mission-driven environment.

Qualifications

• High School graduate or equivalent.
• Retail experience required.
• Ability to speak, write and understand English.
• Proficient cash handling and accurate change-giving abilities.
• Basic computer skills including Point of Sale System and payroll program.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.

Skills

Retail experience

POS system

Cash handling

Customer service

English communication

Education

High School graduate or equivalent

Tools

Point of Sale System

Payroll program

Job description

The Salvation Army is seeking a dedicated Lead Store Sales Associate to support the store management team in New Haven, Indiana. This part-time role focuses on efficient store operations, strong customer service, and advancing the mission through daily retail activities.

Responsibilities include sales, banking, inventory management, and maintaining appealing displays. Training is provided to develop register skills, leadership, and professional growth within a mission-driven environment.