Store Lead - Sales, Service & Operations

salvarmycareers; Fort Wayne (IN); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

Training Provided

Career Growth

Job summary

The Salvation Army in Fort Wayne, IN seeks a Lead Sales Associate to support store management and drive daily operations. You will lead, train, and assist team members while ensuring excellent customer service and accurate cash handling.

This role emphasizes mission-driven retail and community impact. Key responsibilities include managing opening/closing, banking, product rotation, displays, and policy adherence, with opportunities for professional development and growth within a supportive

Qualifications

• High School Graduate or Equivalent.
• Retail experience required.
• Ability to speak, write and understand English.
• Basic computer skills including Point of Sales System and payroll program.
• Proficient cash handling and accurate change-giving abilities.
• Strong customer service orientation.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

English communication

Cash handling

Customer service

Payroll software

Education

High School Diploma or equivalent

Tools

Point of Sale System

Job description

The Salvation Army in Fort Wayne, IN seeks a Lead Sales Associate to support store management and drive daily operations. You will lead, train, and assist team members while ensuring excellent customer service and accurate cash handling.

This role emphasizes mission-driven retail and community impact. Key responsibilities include managing opening/closing, banking, product rotation, displays, and policy adherence, with opportunities for professional development and growth within a supportive