Store Lead: Elevate Sales & Customer Experience

tsainternal; New Haven (IN); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Comprehensive benefits package

Job summary

The Salvation Army in New Haven, IN is seeking a Lead Store Sales Associate to assist the store management team in daily retail operations and deliver excellent customer service.

This part-time position (25 hours per week) offers a pay rate of $14.50 per hour, paid training, and opportunities for growth within a mission-driven nonprofit environment. Responsibilities include opening/closing procedures, banking, inventory turnover, and maintaining engaging displays.

Qualifications

• Ability to speak, write and understand English
• Basic computer skills including Point of Sales System and payroll program
• Proficient cash handling and accurate change-giving abilities
• Strong customer service orientation

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Skills

English proficiency

POS system basics

Payroll software basics

Cash handling

Customer service

Team leadership

Education

High School Graduate or Equivalent

Tools

POS system

Payroll program

Job description

The Salvation Army in New Haven, IN is seeking a Lead Store Sales Associate to assist the store management team in daily retail operations and deliver excellent customer service.

This part-time position (25 hours per week) offers a pay rate of $14.50 per hour, paid training, and opportunities for growth within a mission-driven nonprofit environment. Responsibilities include opening/closing procedures, banking, inventory turnover, and maintaining engaging displays.