Retail Lead: Drive Sales & Guest Experience

salvarmycareers; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Paid time off

401(k) plan

Employee discount

Job summary

The Salvation Army Thrift Store in Indianapolis, IN is seeking a Lead Sales Associate to support store management, enhance customer service, and ensure efficient daily operations. This role focuses on sales, banking, and inventory management to fund community programs.

Ideal candidates bring retail experience, strong English communication, and reliable cash handling. The position offers full-time hours, equal opportunity employment, and benefits in a mission-driven environment.

Qualifications

• High school diploma or equivalent.
• Retail experience required.
• Ability to speak, write and understand English.
• Proficient cash handling and accurate change-giving abilities.
• Basic computer skills including Point of Sales System and payroll program.
• Valid Driver's License and personal transportation for bank runs.
• Must be able to pass a Motor Vehicle Record Search.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

English communication

Cash handling

Customer service

Retail experience

Education

High School graduate

Tools

POS system

Payroll program

Job description

The Salvation Army Thrift Store in Indianapolis, IN is seeking a Lead Sales Associate to support store management, enhance customer service, and ensure efficient daily operations. This role focuses on sales, banking, and inventory management to fund community programs.

Ideal candidates bring retail experience, strong English communication, and reliable cash handling. The position offers full-time hours, equal opportunity employment, and benefits in a mission-driven environment.