Retail Lead & Operations Coach — Community Impact

Kroc Center; Auburn Hills (MI); On-site; USD 47,938,000 - 60,174,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Growth opportunities

Job summary

The Salvation Army Thrift Store in Auburn Hills, MI is hiring a Lead Store Sales Associate. This full-time role supports store management, drives sales, handles banking tasks, and ensures smooth daily operations.

You will lead a small team during shifts, maintain displays, and deliver excellent customer service while adhering to store policies. Training provided and growth opportunities available.

Qualifications

• High School Diploma or equivalent required.
• Ability to speak, write, and understand English.
• Basic computer skills including POS system and payroll program.
• Proficient cash handling and accurate change-giving abilities.
• Valid Driver's License and reliable transportation for bank runs.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create a positive customer experience and handle complaints as needed.
• Provide direction to staff in absence of management.
• Assist with policy implementation and reporting concerns.

Skills

English fluency

Basic computer skills

POS system

Payroll software

Cash handling

Education

High School Diploma or GED

Tools

Point of Sale System

Payroll Program

Job description

The Salvation Army Thrift Store in Auburn Hills, MI is hiring a Lead Store Sales Associate. This full-time role supports store management, drives sales, handles banking tasks, and ensures smooth daily operations.

You will lead a small team during shifts, maintain displays, and deliver excellent customer service while adhering to store policies. Training provided and growth opportunities available.