Impactful Lead Retail Associate — Growth & Training

The Salvation Army USA Central Territory; Washington Township (MI); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Employee Discount

Professional development

Community impact

Job summary

The Salvation Army Thrift Store in Washington Township, MI is seeking a Lead Sales Associate to support the store management team. You will help drive sales, ensure smooth daily operations, and deliver friendly service.

This full-time role requires evenings, weekends, and holidays as scheduled. You will supervise staff in the absence of management and help train cashiers.

If you are passionate about community impact and retail operations, apply to join a mission-driven team.

Qualifications

• Experience in retail or thrift store environment preferred.
• Ability to supervise and train team members in absence of management.
• Strong communication and customer service skills.

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Skills

Customer service

Leadership

Store operations

Cash handling

Job description

The Salvation Army Thrift Store in Washington Township, MI is seeking a Lead Sales Associate to support the store management team. You will help drive sales, ensure smooth daily operations, and deliver friendly service.

This full-time role requires evenings, weekends, and holidays as scheduled. You will supervise staff in the absence of management and help train cashiers.

If you are passionate about community impact and retail operations, apply to join a mission-driven team.