Retail Lead: Guest Experience & Team Coach

Aramark Correctional Services; California (MO); On-site; USD 22,000 - 31,000; Full time

Job summary

Aramark is seeking a Retail Sales Lead Worker to coordinate store operations, train staff, and deliver exceptional guest service. You will assign daily tasks, supervise cashiers and utility workers, and lead the team in the manager's absence.

The role requires retail experience, math skills for reports, and strong customer service. A flexible schedule, including weekends and holidays, is expected, with a focus on professionalism and guest satisfaction.

Qualifications

• Experience in retail environments preferred.
• Ability to perform sales reports and audits.
• Must be of legal age to work with alcohol.
• Flexible with rotational schedule including weekends/holidays.
• Proficient in MS Office and POS systems.

Responsibilities

• Perform all Sales Associate and General Utility Worker duties.
• Hold pre-shift meetings to communicate daily tasks and safety info.
• Act as a concierge resource for guests and maintain store ambience.
• Greet guests and train staff to deliver strong customer service.
• Balance cash and daily sales; assist with nightly close out.

Skills

Retail experience

Math skills

Attention to detail

Customer service

Tools

MS Office

POS System

Job description

Aramark is seeking a Retail Sales Lead Worker to coordinate store operations, train staff, and deliver exceptional guest service. You will assign daily tasks, supervise cashiers and utility workers, and lead the team in the manager's absence.

The role requires retail experience, math skills for reports, and strong customer service. A flexible schedule, including weekends and holidays, is expected, with a focus on professionalism and guest satisfaction.