Retail Lead Generator

Job Listings at Wrench Group; Martinez (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Hourly wage $20+

Referral bonuses

Training programs

Company events

Collaborative environment

Career growth

Job summary

Service Champions Heating and Air Conditioning is seeking a Retail Lead Generation Representative in Martinez, CA. You will engage with customers at partner retail stores across Contra Costa County, spark interest in our services, and generate qualified leads for the sales team while helping customers schedule service appointments.

We offer full-time and part-time roles with benefits for full-time staff, and an uncapped commission structure alongside a $20 per hour base.

Qualifications

• Retail experience preferred.
• Strong communication and customer service skills.
• Willingness to work evenings or weekends for events.
• Fluent in English.

Responsibilities

• Proactively engage retail customers in a friendly, professional manner.
• Generate qualified leads for the sales team.
• Set up service appointments with interested customers.
• Represent Service Champions positively at in-store kiosks.
• Meet or exceed daily and weekly performance goals.
• Full time and part time opportunities available (benefits for full time).

Skills

Retail experience

Communication skills

Customer service

Energetic personality

Evenings/weekends availability

English fluency

Job description

Location: Martinez, CA, US

Employment Type: FULL_TIME

Overview

Retail Lead Generation Representative

Service Champions Heating and Air Conditioning is one of California’s leading home services companies, known for exceptional customer care, strong team culture, and growth opportunities. Voted a San Francisco Bay Area Top Workplace since 2016, we believe our success starts with our people. At Service Champions, you’ll be part of a supportive, high‑energy team that values enthusiasm, professionalism, and personal development.

We’re looking for high‑energy, outgoing professionals to join our Lead Generation Team. This role is ideal for individuals who enjoy engaging with people, thrive in fast‑paced retail environments, and are motivated by sales goals. In this position you will proactively connect with customers at partner retail stores in the Contra Costa County area, spark interest in our services, and generate qualified leads for our sales team. You’ll also help customers schedule service appointments—playing a key role in driving new business for Service Champions.

Full time and part time opportunities are available

What's In It For Me:

• $20 an hour + uncapped commission, no minimum qualifier
• Referral Bonuses
• Continuous Training for your Professional Development & Life Skills Courses
• Fun Company Sponsored Events
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

What You’ll Do:

• Proactively engage retail customers in a friendly, professional manner
• Generate qualified leads for the sales team
• Set up service appointments with interested customers
• Represent Service Champions positively at in‑store kiosks
• Meet or exceed daily and weekly performance goals
• Full time and part time opportunities available (benefits available for full time employees)

What We’re Looking For:

• Must be available to work Wednesday - Sunday
• High‑energy, positive, and outgoing personality
• Strong communication and people skills
• Comfort working in a retail or customer‑facing environment
• Self‑motivated and goal‑oriented mindset
• Sales, promotions, or customer service experience is a plus (but not required)

If you’re a natural communicator who enjoys interacting with customers and loves the excitement of sales, this is a great opportunity to build your skills and grow with an award‑winning company.

Responsibilities

Primarily responsibilities for the Lead Generation Representative include:

• Know and live up to Service Champions core values at all times.
• Engage with clients regarding our services at assigned stores.
• Schedule appointments and follow ups with clients and our field teams.
• Accurately log client information in Service Titans.
• Develop and maintain strong relationships with store management and team members.
• Participate at in‑store events.
• Maintain up-to-date knowledge of Service Champions offerings to answer client questions.
• Ensure monthly revenue and lead generation goals are met or exceeded.
• Represent Service Champions with integrity, energy, and professionalism.

Qualifications

ROLE REQUIREMENTS:

• Retail experience is strongly preferred.
• Strong communication and customer service skills.
• Energetic, confident, outgoing, and self-driven personality.
• Comfortable being on your feet and talking to anyone.
• Must be comfortable initiating conversations with clients.
• Willingness to work evenings or weekends for in‑store events.
• Ability to fluently speak, read, and write in the English language.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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