Retail Lead: Customer-First Sales & Store Ops

Dollar General; Geneva Township (OH); On-site; USD 29,000 - 36,000; Full time

Job summary

Dollar General Lead Sales Associate in Ohio is responsible for maintaining a clean, organized store with a customer-first focus. You will assist customers, operate the cash register, stock merchandise, and support store leadership in daily operations to maximize profitability and satisfaction.

The role includes duties as assigned by the Store Manager and acting in a lead capacity in their absence. High school diploma or equivalent and some supervisory experience preferred.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer''s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Communication skills

Safety policies

Planogram reading

Cash handling procedures

Cash register functions

Mathematical calculations

Ability to drive to bank deposits

Education

High school diploma or equivalent

Job description

Dollar General Lead Sales Associate in Ohio is responsible for maintaining a clean, organized store with a customer-first focus. You will assist customers, operate the cash register, stock merchandise, and support store leadership in daily operations to maximize profitability and satisfaction.

The role includes duties as assigned by the Store Manager and acting in a lead capacity in their absence. High school diploma or equivalent and some supervisory experience preferred.