Retail Lead: Customer Experience & Store Ops

Skechers U.S.A., Inc.; Beaumont (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay with regular increases

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Additional benefits & perks reviewed

Job summary

Skechers U.S.A., Inc. is seeking a Retail Supervisor to deliver exceptional customer service, supervise daily store operations, and mentor a team in a fast-paced environment.

The role requires flexibility for evenings, weekends, and holidays and offers on-the-job training with career advancement opportunities within a global brand. Responsibilities include managing customer interactions, executing merchandising plans, restocking, and maintaining a clean, secure store.

Qualifications

• High school diploma or equivalent preferred but not required.
• Experience as a Key Holder, Shift Leader, or Retail Supervisor preferred but not required.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products and ensure great experience.
• Retail Leadership Role: Supervise daily operations, including store opening/closing and security protocols.
• Team Leadership: Mentor and support team members in entry-level retail activities.
• Sales and Goals: Contribute to achieving sales targets with effective selling techniques.
• Store Operations: Execute merchandising plans, restock products, maintain store cleanliness.
• Retail Supervisor Duties: Oversee stock and inventory with store management.
• Problem Solving: Identify and resolve in-store challenges to ensure smooth shopping.

Skills

Customer service

Team leadership

Store operations

Sales skills

Communication skills

Job description

Skechers U.S.A., Inc. is seeking a Retail Supervisor to deliver exceptional customer service, supervise daily store operations, and mentor a team in a fast-paced environment.

The role requires flexibility for evenings, weekends, and holidays and offers on-the-job training with career advancement opportunities within a global brand. Responsibilities include managing customer interactions, executing merchandising plans, restocking, and maintaining a clean, secure store.