Retail Lead: Customer Experience & Donations

Goodwill Industries of Greater Nebraska, Inc.; Grand Island (NE); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Goodwill Industries of Greater Nebraska, Inc. seeks a store leader to help train and support the team, ensuring excellent customer service and efficient daily store operations.

The role covers supervision in the Manager/Assistant Manager's absence, with emphasis on donations, sales-floor organization, and community-facing duties. The candidate should have at least 2 years working with the public and preferably prior supervisory experience.

Formación

• Two (2) years experience working with the public.
• Prior supervisory experience or experience being in a leadership role is preferred.
• Valid Nebraska driver’s license and meet insurance requirements.

Responsabilidades

• Oversee the work on the sales floor, donation area, and donation center to meet daily goals.
• Organize donations as they arrive and prepare quality product for the floor or e-commerce.
• Assist with training and development of employees at manager’s request.
• Maintain store operations including opening and closing procedures and a positive image in the community.
• Provide excellent customer service and communicate promotions to customers.
• Ensure adherence to corporate policies and support a diverse, respectful workplace.
• Perform other duties as assigned.

Conocimientos

Customer service

Leadership

Communication

Descripción del empleo

Goodwill Industries of Greater Nebraska, Inc. seeks a store leader to help train and support the team, ensuring excellent customer service and efficient daily store operations.

The role covers supervision in the Manager/Assistant Manager's absence, with emphasis on donations, sales-floor organization, and community-facing duties. The candidate should have at least 2 years working with the public and preferably prior supervisory experience.