Retail Lead — Customer Experience & Brand Standards

EVERYTHING BUT WATER; Lake Buena Vista (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(K) participation

Merchandise discounts

Additional benefits for eligible Assoc

Job summary

Everything But Water is hiring a Key Holder at Disney Springs to partner with the Store Management team in delivering an exceptional customer experience and upholding brand standards.

In this supervisory role, you’ll support scheduling, assist with store operations, and model the company selling strategy while mentoring Sales Associates. Availability for nights, weekends, and holidays is required.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Skills

Retail sales experience

Supervisory experience

Customer engagement skills

Interpersonal communication

Availability for nights weekends and m

Job description

Everything But Water is hiring a Key Holder at Disney Springs to partner with the Store Management team in delivering an exceptional customer experience and upholding brand standards.

In this supervisory role, you’ll support scheduling, assist with store operations, and model the company selling strategy while mentoring Sales Associates. Availability for nights, weekends, and holidays is required.